Terms & Conditions
About Us & Contact
GADZO is an online shop selling technology accessories to customers in the United Kingdom. It is run by Matheus Meira de Oliveira, based in São Paulo, Brazil.
Business address: Rua Alexandre Levi, 202, São Paulo – SP, 01520-000, Brazil
Email: info.gadzostore@gmail.com
We aim to reply to every message within 1–2 working days. If your question is about an order, please include your order number.
Privacy Policy
This policy explains how GADZO (Matheus Meira de Oliveira, Rua Alexandre Levi, 202, São Paulo – SP, 01520-000, Brazil; info.gadzostore@gmail.com) uses your personal data. We are the controller of your data under the UK GDPR.
What we collect: your name, delivery and billing address, email address, phone number (if you give it), order details and any messages you send us. Card details are handled by our payment provider and are never stored by us. Our website platform also uses cookies, which you can manage through the cookie banner.
Why we use it: to process and deliver your orders, provide customer service and handle returns (to perform our contract with you); to meet our legal and tax obligations; and, only if you opt in, to send you news and offers. You can unsubscribe at any time.
Who we share it with: our website and payment providers, and the suppliers and couriers who prepare and deliver your order. Some of them are based outside the UK, including in Brazil, China and the United States. Where this happens, we rely on the safeguards these providers offer for international transfers.
How long we keep it: order records are kept for up to 6 years for accounting and tax purposes. Marketing data is kept until you unsubscribe.
Your rights: you can ask to access, correct or delete your data, to object to or restrict how we use it, or to receive a copy of it. Just email info.gadzostore@gmail.com. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ico.org.uk).
Terms of Sale
These terms apply to all orders placed on gadzostore.com. By placing an order, you agree to them.
Orders: after you place an order, we will email you to confirm that we have received it. The contract is formed when we confirm that your order has been dispatched. If a product becomes unavailable, we will let you know and give you a full refund.
Prices: all prices are in pounds sterling (GBP) and include VAT and delivery to the UK. We check our prices carefully, but if we find an obvious pricing error, we will contact you before dispatch and you can cancel for a full refund.
Product information: we describe our products as accurately as we can, but small differences in colour or packaging may occur. Compatibility information comes from the manufacturer, so please check it before ordering.
Cancellations and returns: our Shipping & Returns policy explains how to cancel or return an order. Nothing in these terms affects your statutory rights under UK consumer law, including the Consumer Rights Act 2015.
Our responsibility: we are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms. We do not exclude liability where it would be unlawful to do so.
Law: these terms are governed by the laws of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.
Payment Methods
We accept major credit and debit cards through our secure checkout. Your payment is processed by our payment provider over an encrypted connection, and GADZO never sees or stores your full card details. The payment options available for your order are shown at checkout.